LAYAO BY ATMA VOX / SUPPORT · OCTOBER 3, 2026
Let’s get you
back to listening.
A question, a hiccup, or an idea? You can reach the person building layao.
yogeshsai02345@gmail.com
Include your iPhone model, iOS version, layao version, and a short description. A screenshot can help—please remove personal information. Never send your Apple Account password.
A few useful answers.
Do I need Apple Music?
An active eligible Apple Music subscription is required for catalog playback. Allow music access when prompted and make sure your device is signed into the correct Apple Account.
Music access is denied. How do I enable it?
Open iOS Settings, find layao under Apps, and enable its music/media permission if available. You can also check the Media & Apple Music permissions under Privacy & Security. Return to layao after changing access.
Why is playback unavailable?
Confirm your subscription works in Apple’s Music app, check your connection and audio output, and reopen layao. Some catalog items are unavailable in particular regions or accounts. Playback and DRM are controlled by Apple.
How do I remove my local history?
Open layao Settings and choose Clear searches or Clear listening history. Listening-history deletion also clears learned Home suggestions, but keeps favourites and saved playlists. Delete App in iPhone Storage removes remaining app data; offloading retains data.
Does the companion need my location?
Only if you turn on Use local weather. The room works with local time without location access. Turn weather off in layao or revoke location permission in iOS Settings.
Can I cancel Apple Music here?
Apple Music is a separate Apple subscription. Manage or cancel it through your Apple Account subscription settings. Deleting layao does not cancel it.
Where are the legal details?
Read our privacy policy and terms of use using the links below. For a privacy or deletion request, email support.